Withdrawal timeframes by payment method:
Please note: Your first withdrawal may require KYC verification — simply submit a photo of your NID, and approval typically takes 12–24 hours. Once KYC is complete, all future withdrawals will be processed faster.
Minimum Withdrawal Amount ৳500. No withdrawal fees. Requests submitted after midnight may be processed the following morning.
- 1256-bit SSL Encryption: Login, deposits, and withdrawals — all transactions go through encrypted channels. No one can intercept your data in transit.
- 2OTP Two-Factor Authentication: An OTP is sent to your mobile for any new device or suspicious login attempt.
- 3KYC Verification: Every account is managed through identity verification — it's there to protect you.
- 4Fund Segregation: Player funds are held separately from the company's operating funds.
- 5Privacy Policy: Your personal information is never shared with any third party.
Here's how to get started:
- 1Log in to hehe556 and select from the top menu "Live Casino" Make your selection.
- 2Browse the game list in the lobby — Baccarat, Roulette, Blackjack, Dragon Tiger 50+ tables and more.
- 3Clicking on a table will start the video stream. At the table, Minimum & Maximum Bet will be displayed.
- 4Select your chip size and place it on the table. The result is determined after the dealer deals the cards or spins the wheel.
- 5For Beginners Baccarat The simplest option — just place your bet on Player, Banker, or Tie.
Live streams run best on a strong connection (4G or WiFi) and work fully on mobile as well.
- 1Log in to your account and click the profile icon.
- 2"Betting History" or "Transaction History" Go to the section.
- 3Use the date filter to view records for a specific time period.
- 4Each entry shows the game name, bet amount, result, and timestamp.
What you'll find inside:
If you notice any issue with a transaction, take the reference number for that entry and contact support — it will be resolved promptly.
Higher tiers also come with increased withdrawal limits. At the Diamond tier, there is no maximum withdrawal limit. VIP points can be converted directly into bonus cash.
How age verification works:
- 1You must provide your date of birth during registration. The system calculates your age automatically.
- 2For your first withdrawal, identity verification (KYC) is required using your NID or passport.
- 3If age verification fails, the account will be frozen and any deposited funds will be returned.
If you suspect a minor is using hehe556, parents and guardians can support@hehe556.app— notify us so the account can be investigated and closed. To block the site on shared family devices, use your browser's parental controls.
- 1Update the app: Visit hehe556.app to download the latest APK. Uninstall the old version before installing the new one.
- 2Clear Cache: On your phone, go to Settings → Apps → hehe556 → Storage → Clear Cache.
- 3Check your internet connection: Check that your WiFi or 4G connection is stable. A weak connection may prevent the app from loading.
- 4Restart your phone: Clearing the memory often resolves the issue.
- 5Use a browser instead: If you're having issues with the app, open hehe556.app in Chrome or Safari — you'll have access to all the same features.
If the issue persists after trying all of the above, contact support with your phone model and Android/iOS version. Most problems are resolved within 15 minutes.